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2014/09/02
 
 

Billing

 

We accept credit cards and open account for payment of online purchases. Below is a list of common billing questions.

 

Paying for Your Order

What credit cards do you accept?
Can I pay online with a C.O.D.?
Can I order if I don't have an element14 account?
I'm ordering online for the first time. How can I use my company's open account instead of a credit card?
What is my Card Security Code?

Using Purchase Orders

What is a PO Release Number?

Open Account Status

How do I set up a 30 day account?
How do I apply for a element14 account?
Can I order if I am on credit hold?

 

What credit cards do you accept?

We accept MasterCard®, VISA®, Diners® and Amex®

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Can I pay online with a C.O.D.?

We currently do not accept C.O.D. orders on our website.

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Can I order if I don't have an element14 account?

Yes. You can order and pay with a credit card.

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I'm ordering online for the first time. How can I use my company's open account instead of a credit card?

On the Registration page, enter your Customer PIN and element14 Account Number to place your order on account. If you have already registered without your PIN and Account Number, contact a service representative for assistance by calling 0800 90 80 80.

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What is my Card Security Code?

The security code number is printed on your credit card and provides you with extra security.

Find the security code on your card:

  • Visa, MasterCard - The security code is a three-digit number on the back of your card. The full or partial credit card number is reprinted in the signature box and at the end of the number is the security code.
  • American Express - The security code is a four-digit number on the front of the card above the credit card number on either the right or left side of your American Express card.

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What is a PO Release Number?

A PO Release Number can be an extension of your PO Number. The PO Release Number is for you and your company's use only. It is not required to complete your order.

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How do I set up a 30 day account?

Call 0800 90 80 80 and discover the benefits of setting up a 30 day account with us.

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How do I apply for a element14 account?

If your business, institution, or government agency wishes to open an account with us, you can call an element14 sales representative at 0800 90 80 80.

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Can I order if I am on credit hold?

Yes. If you are over your account "credit limit" credit hold, you can still place orders using a credit card. If you are on "stop order" credit hold, you must contact an element14 service representative at 0800 90 80 80.

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