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Our contact details

Customer Service

Phone: 0800 90 80 80
Email: nzsales@element14.com
Operating Hours: Clock Icon 10:00AM to 8:00PM (NZST)

Technical Support

Phone: 0800 90 80 83
Operating Hours: Clock Icon 10:00am - 8:30pm (NZST)
Monday - Friday (For Account Customers only)

If you do not have an account, please contact our customer service.

Payment Queries

To find the assistance you need quickly, please contact us using the following:
Queries and Requests: nz-finance@element14.com
Remittance Advices: nz-cashteam@element14.com

Billing & Account

element14
300 Richmond Road
Grey Lynn Auckland 1021, New Zealand

Operating Hours: Clock Icon 9:30am - 8:30pm (NZST), Monday - Friday

Phone: 0800 90 80 88
Fax: 0800 90 80 81
Email: nz-finance@element14.com

Corporate Headquarters

element14
300 Richmond Road
Grey Lynn Auckland 1021, New Zealand
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Phone: 0800 90 80 80
Fax: 0800 90 80 81

Global Locations

Farnell
150 Armley Road, Leeds LS12 2QQ UK

Phone: +44 870 129 8608
Clock Icon  www.premierfarnell.com

To find a location in your region, click here.

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