Make a Customer
Service Request
Send details of your query and we will get back to you with answers
Make a RequestFrequenly Asked
Questions
- How do I report an issue?
- How do I find product inventory and delivery time information?
- How can I view my order history?
Looking for something else?
Here are some popular areas on the website that may have what you are looking for
Our contact details
Customer Service
Phone: 0800 90 80 80
Email: nzsales@element14.com
Operating Hours: 10:00AM to 8:00PM (NZST)
Technical Support
Phone: 0800 90 80 83
Operating Hours: 10:00am - 8:30pm (NZST)
Monday - Friday (For Account Customers only)
If you do not have an account, please contact our customer service.
Payment Queries
To find the assistance you need quickly, please contact us using the following:
Queries and Requests: nz-finance@element14.com
Remittance Advices: nz-cashteam@element14.com
Billing & Account
element14
300 Richmond Road
Grey Lynn Auckland 1021, New Zealand
Operating Hours: 9:30am - 8:30pm (NZST), Monday - Friday
Phone: 0800 90 80 88
Fax: 0800 90 80 81
Email: nz-finance@element14.com
Corporate Headquarters
element14
300 Richmond Road
Grey Lynn Auckland 1021, New Zealand View map
Phone: 0800 90 80 80
Fax: 0800 90 80 81
Global Locations
Farnell
150 Armley Road, Leeds LS12 2QQ UK
Phone: +44 870 129 8608 www.premierfarnell.com
To find a location in your region, click here.

Connect magazine
Bringing you the latest products, special offers and industry insights with up to 50% OFF connect featured products
Explore the magazine now